Self-managed
Participants can choose registered or unregistered providers and negotiate the price of suitable NDIS supports.
Rates, travel, transport, cancellations and invoicing should be discussed openly and recorded in the service agreement.
Motion & Meaning Support currently works with self-managed and plan-managed participants and is exploring the steps required to expand access for NDIA-managed participants in the future.
Participants can choose registered or unregistered providers and negotiate the price of suitable NDIS supports.
Participants can usually use registered or unregistered providers for suitable supports. A registered plan manager processes invoices.
Motion & Meaning is currently exploring provider registration and the systems required to support NDIA-managed participants in the future.
Funding arrangements are discussed during the initial enquiry so the participant, family or referrer can confirm whether the proposed support and current management type are suitable. Future NDIA-managed access will be communicated clearly once registration and the required systems are in place.
Motion & Meaning Support is finalising its public rate schedule. The proposed support item, hourly rate, travel, transport, cancellation terms and activity costs will be explained clearly and agreed in writing before any regular service begins.
The rate depends on the support being delivered, the day and time, the participant’s funding management and the terms agreed in the service agreement.
Any different rate for evenings, weekends or public holidays will be discussed before booking. Nothing is assumed or added after the fact.
Provider travel and participant transport are separate matters. Any time, kilometres, tolls or parking charges will be explained and agreed beforehand.
Cancellation terms and personal activity expenses—such as entry fees, food or equipment hire—will be set out clearly in the written agreement.
Motion & Meaning will publish rates only after the final service items, insurance position, travel terms and written agreements are confirmed. Every enquiry can receive a clear written pricing summary before deciding whether to proceed.
Travel and transport are different. The service agreement should make both clear.
Time and non-labour travel costs may only be charged where the relevant rules allow and the participant has agreed to them.
When a participant is transported during support, kilometre charges and any tolls or parking are discussed and agreed in advance.
Entry fees, food, equipment hire or other personal activity costs are generally separate from the support-worker hourly rate.
Cancellation terms depend on the relevant support, applicable NDIS guidance and the signed service agreement. They are explained before support begins.
Invoices may include the service date, support item, start and finish times, quantity, hourly rate, approved travel or transport, total amount and payment terms.
We can explain the proposed support rate, travel position, transport costs and funding requirements before the Complimentary Meet & Connect.